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Incident Sources

Incident Sources

The code list is used to specify the sources of the incident. After pressing the New button, the user enters:

  • Type

    • The user selects one of the Internal or External options.

  • Code

    • It represents a unique code that the user enters manually.

  • Description

    • The user manually enters the source description/specification

  • Active

    • indicates whether the record is active and can be used further in the OC