About Inactivity Timeouts

Some job queue items, such as those that schedule synchronization between Business Central and Dataverse, use the Idle Timeout field on the Job Queue Item page to prevent the job queue item from running unnecessarily.

If the value in this field is not zero and the job queue did not find any changes during the last run, Business Central suspends the job queue entry. When this happens, the Job Queue Status field displays Inactivity Hold, and Business Central waits for the amount of time specified in the Idle Timeout field before restarting the job queue recording.

For example, by default, the Currency job queue item, which synchronizes currencies in Dynamics 365 Sales with exchange rates in Business Central, will look for changes in exchange rates every 30 minutes. If no changes are found, Business Central pauses the Currency job queue entry for 720 minutes (six hours). If the course changes in Business Central while a job queue item is paused, Business Central automatically reactivates the job queue entry and the job queue is restarted.

Business Central automatically activates job queue items that are paused only when changes occur in Business Central. Changes in Dynamics 365 Sales won't trigger job queue items.