Setup for Payment Credit Memo
For a manually posted credit memo created from a payment calendar (not by the Posting Credit Memo for Payments batch task), the system numbers the document according to the settings on Contract Models and Contract with Service Setup, isn't it Business Setup .
Starting Credit Memoing with the Cancel Button from GAC
The system numbers the document according to the number sequence set in Contract with Service Setup (Invoice = Mass = YES).
The original invoice number is listed in the Applies – to Doc. No field.
The numbering of documents (the invoice has the value Mass = NO, credit note), which are created from the payment calendar by the button, is taken from the Contract Model by the system. For a description, see https://iao.atlassian.net/wiki/x/RQBGB .
The user can find the credit memo in the List of Posted Credit Memos or in the customer's entries.
When a negative line is canceled from a payment calendar, the system issues an invoice, which is numbered with the number series set to Contract models.
Setup for Mass Credit Memo
Sales & Receivables Setup
On the card, the following field is set: Credit Memo Numbers. The number sequence is used when the system creates an unposted credit memo with the flag For Mass Paym. Credit Memo = YES)
Contract with Service Setup
On the Contract with Service Setup tab (Contract with Serv. Setup) is set to:
Mass Credit Memo Document
Mass Credit Memo Numbers
Mass Payment Credit Memo Numbers
Mass Payment Credit Memo Posted Numbers
Do Not Post Credit Memo From Payment Calendar
The field is set only for contracts with services = YES
If it is YES,
After running the Cancel from Payment Calendar function, the system creates an unposted credit memo for the payment with the flag For Mass Credit Memo for Payments
When you create an unposted credit memo, the system numbers the document according to the settings that are described in Setup for Payment Credit Memo.
If the mass task Posting Payments with Services processes a credit memo (PC or RS line) does not post the document, it creates an unposted credit memo.
If it's NO
When you run the Cancel from Payment Calendar function, the system creates a posted credit memo for the payment (mass invoice for payments).
When you create a posted credit memo, the system numbers the document according to the field setting: Mass Credit Memo Document and Number Series Mass Credit Memo Numbers