Creating direct debits is a standard functionality of BC. Due to the complexity of the whole process, this process is described in this chapter.

Documentation in this area is available from MS here: SEPA Direct Debit in Dynamics NAV - Dynamics NAV | Microsoft Learn

A prerequisite is the correct setting in all areas described Finance Setup

This documented area describes how direct debits are created and posted.

Create a Direct Debit

Now, search and open the page Direct debits. Use the New and Create direct debit buttons to start setting up a new direct debit order.

Fill out the dialog box.

From Due Date and To Due Date

Partner Type

Only customers with a valid permit

Only invoices with a valid permit

Bank Name

Customer Tab

You can further restrict the selection of items for a collection order by specifying your own filters on the Customer tab.

Notification:

Only Customer Entries of the Invoice type are included in Direct Debit Collection.

Since this is a SEPA direct debit, only items in EUR are suggested (depending on the country, EUR can be a local or foreign currency).

Confirm the OK button to start the creation of the direct debit order. The user is informed about the result by the message:

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After the direct debit order is successfully created, a new row is based on the Direct Debits report. Collection order status is "New"

Direct Debit Entries

You can view the content of the created collection order by clicking on the Direct Debit Entries button or by clicking on the Number of Transfers field or the Number field.

When clicked, you will see a list of invoices proposed for collection.

The following information is copied from the Customer Ledger Entry (Invoices):

In addition, the following fields are filled in on the Direct Debit Entry:

If errors are found in the command line, they are displayed in the error window on the right.

In the Export File Errors Errors are always displayed for the line you are standing on. You can click on individual errors in the error window to view the error detail.

Before exporting the file, it is necessary to remove the errors (e.g. add SWIFT to the customer's Bank Account).

Delete a direct debit entry

If you do not want to export an item proposed for a collection order, it is possible to delete it from the order by clicking on the Delete button before exporting it (the order status must be New).

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By confirming the message, the selected lines of the collection order will be deleted and can be included again in another order.

Export to XML file

After checking the collection order and removing any errors, export the order to a file in XML format. After the XML file is created, the status of the direct debit order changes to File created. You can also export the command repeatedly.

To start the export, click on Export direct debit file:

Save the file in a place where you can import it into the appropriate electronic banking application.

After you export a direct debit to a file, the Collection status changes to File created.

At the same time, the Direct Debit Authorization window (on the Customer Card) updates the Direct Debit Mandate field for the given Authorization ID.

Rejecting a Direct Debit Entry

If the direct debit order has been exported (Direct debit status is File created), but the payment has not been collected by the bank, it is possible to mark the direct debit item as "rejected".

In the Direct debit entries window, select the item that your bank failed to process, and then, on the Process FastTab, click Reject item.

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After confirmation by the Yes button, the status of the direct debit entry will change to Rejected. A rejected Customer Ledger Entry can be resuggested to another order.

Post Payments Received

If the bank payment has been successfully collected from the customer, the payment can be posted. This can be done in two ways, depending on the internal processes:

You can start posting a collected payment from a Direct Debit by clicking on the Post Received Payments button, both from the list of direct debits and from the direct debit order lines.

When the task starts, a dialog box opens:

In the window, fill in the General Journal Template and the General Journal Batch in which the payments will be proposed. (Note: It is necessary to set up a Number Series on the General Journal Sheet)

In the Create journal only field, turn on:

After confirming the OK button, the direct debit status will change to Posted and journal lines are generated.

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Review the payments in the journal and post the journal.

Close direct debit

After the payments have been posted, the Close direct debit button can be used to close the direct debit order.

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After confirming the Yes button, the direct debit status switches to Closed.

Closed collections entries can't be exported, posted, or rejected.

You can also close a direct debit order if you don't charge payments from a Direct Debit, but from an imported bank statement.

Note: It is possible to close a direct debit from any Direct Debit Status, but no other actions can be performed on the direct debit.

Checking Customer Items

On the Customer Card, check the posted Payments.

Payments are posted to the customer and settled with the invoices.

Attachment

An up-to-date list of SEPA countries can be found here:

http://www.europeanpaymentscouncil.eu/knowledge_bank_detail.cfm?documents_id=328