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This documented area describes how direct debits are created and posted.

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Direct Debit Creation

Now, find and open the pageDirect debits. Use the New and Create direct debit buttons to start setting up a new direct debit order.

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  • Name of the selected bank account of the company, it is downloaded from the Bank Account Card automatically

Customer Tab

You can further restrict the selection of items for a collection order by specifying your own filters on the Customer tab.

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After a direct debit order has been successfully created, a new line is based on the Direct Debits report. The status of the collection order is "New"

Direct Debit Entries

You can view the content of the created collection order by clicking on the Direct Debit Entries button or by clicking on the Number of Transfers field or the Number field.

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Before exporting the file, it is necessary to remove the errors (e.g. add SWIFT to the customer's Bank Account).

Delete a direct debit entry

If you do not want to export an item proposed for a collection order, it is possible to delete it from the order by clicking on the Delete button before exporting it (the order status must be New).

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By confirming the message, the selected lines of the collection order will be deleted and can be included again in another order.

Export to XML file

After checking the collection order and removing any errors, export the order to a file in XML format. After the XML file is created, the status of the collection order is changed to File Created. You can also export a command repeatedly.

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At the same time, the Direct Debit Authorization window (on the Customer Card) updates the Collection Count field for the given Authorization ID.

Rejecting a Direct Debit Entry

If the direct debit order has been exported (Collection status is File created), but the payment has not been collected in the bank, it is possible to mark the direct debit entry as "rejected".

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After confirmation by the Yes button, the status of the direct debit entry will change to Rejected. A rejected Customer Ledger Entry can be resuggested to another order.

Post Payments Received

If a bank payment has been successfully collected from the customer, the payment can be posted. This can be done in two ways, depending on the internal processes:

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Review the payments in the journal and post the journal.

Closing Direct Debit

After the payments have been posted, it is possible to close the direct debit order by clicking on the Close direct debit button.

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Note: It is possible to close a direct debit from any Direct Debit Status, but no other actions can be performed on the direct debit.

Checking Customer Items

On the Customer card, check the posted Payments.

Payments are posted to the customer and settled with the invoices.

Attachment

An up-to-date list of SEPA countries can be found here:

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